Testimonials

Learn more about our septic tank work in Geneva, Coffee, Covington, Houston, and Dale Counties from our home base in Geneva, Alabama.

Testimonials
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"DEAR BECKY,

ELLENBURG SEPTIC HAS BEEN A GREAT HELP TO US AS WE MOVED HERE FROM ST. PETERSBURG, FLORIDA AND DIDN'T KNOW A SINGLE PERSON HERE IN HARTFORD. TONY ELLENBURG AS NOT ONLY PERSONABLE BUT VERY HELPFUL TO MY HUSBAND AND I AS WELL AS DOING A GREAT JOB ON PLACING IN OUR SEPTIC TANK SYSTEM. MS. BECKY HELPED MY HUSBAND WITH PERMITS AND GAVE HIM ALL KINDS OF DIRECTIONS AS TO DIFFERENT CONTACTS IN OUR AREA FOR THE DIFFERENT NEEDS THAT A NEW HOME OWNER MAY NEED.

I PERSONALLY HAD NEVER MET MS. BECKY IN PERSON AND MY HUSBAND WAS SO FOND OF HER, HE MADE A SPECIAL TRIP FOR ME TO MEET HER. SHE IS A LOVELY WOMAN WITH A KIND AND HELPFUL HEART.

MY NEPHEW JUST BOUGHT ACREAGE NEXT TO US AND IS EVENTUALLY GOING TO BUILD A HOME. OF COURSE, WITHOUT HESITATION ELLENBURG SEPTIC WAS THE FIRST PEOPLE WE RECOMMENDED.

PRAYER WORKS WHEN YOU ASK GOD TO BRING CERTAIN PEOPLE IN YOUR LIFE AND THE ELLENBURG'S ARE ONE OF THESE PEOPLE.

I WOULD RECOMMEND ELLENBURG SEPTIC TO ANYONE WHO NEEDS A SEPTIC TANK SYSTEM, NOT ONLY TO MY FAMILY, BUT TO ANYONE, AS THEY HAVE BEEN IN BUSINESS FOR YEARS AND THEY CAME TO US HIGHLY RECOMMENDED.

SINCERELY, NOEL AND LINDA HERNANDEZ"
"I HAD CALLED ONE COMPANY TO COME OVER AND PUMP OUT OUR SEPTIC TANK, THEY CAME RIGHT OVER PUMPED IT OUT AND LEFT, AND I WAS STILL HAVING THE SAME PROBLEM WHEN THEY LEFT. WE STILL COULD NOT USE OUR TOILETS AND WASHING MACHINE. I TALKED TO MY SON IN ATLANTA, GEORGIA, AND HE CALLED AND TALKED WITH ONE OF HIS FRIENDS HERE IN PINCKARD, AND THEY HIGHLY RECOMMENDED ELLENBURG SEPTIC TANK, THEY GAVE US YOUR PHONE NUMBER. WE CALLED THE OFFICE AND TALKED WITH BECKY ELLENBURG, AND SHE SENT HER MEN OVER TO CHECK OUR SYSTEM IMMEDIATELY. WHEN ELLENBURG DUG UP OUR TANK, (THE OTHER COMPANY HAD ONLY PUMPED THE OUTLET END OF THE TANK) ELLENBURG READILY KNEW WHAT OUR PROBLEM WAS, THEY SHOWED ME AND EXPLAINED IT ALL TO ME THAT THE INLET END WAS FULL OF SLUDGE AND SOLIDS. THEY PUMPED OUT THE REST OF THE TANK, UNSTOPPED THE LINE, AND MADE SURE THAT EVERYTHING WAS WORKING BEFORE THEY LEFT. WE NEEDED NEW FIELD LINES AND TONY AND COLE ELLENBURG PUT THEM ON. THAT HAS BEEN OVER 2 YEARS AGO, AND EVERYTHING IS STILL WORKING, AND THAT IS GREAT BECAUSE THERE ARE 6 CHILDREN AND 2 ADULTS ON THAT SYSTEM. WE HAVE NOT HAD ANY PROBLEMS AT ALL.

IF ANYONE ASKS ME WHO I RECOMMEND, I SIMPLY REPLY: ELLENBURG SEPTIC TANK IN GENEVA, ALABAMA. THE VOICE ON THE PHONE (BECKY) WAS VERY PROFESSIONAL AND CONCERNED THAT I GET MY PROBLEM RESOLVED AS QUICKLY AS POSSIBLE AND TONY AND COLE WERE PROFESSIONAL AND KNEW WHAT THEY WERE DOING."

MRS. MIZELL
PINCKARD, AL
"I AM WRITING THIS LETTER TO TELL YOU WHAT A WONDERFUL JOB THAT TONY, COLE AND BECKY ELLENBURG DID FOR ME. MY HOUSE WAS FOR SALE IN HARTFORD, AND YEARS BEFORE, WE HAD BUILT A ROOM ON TO THE HOUSE, AND THE REAL ESTATE AGENT NEEDED A SEPTIC TANK INSPECTION. I DID NOT KNOW THAT WE BUILT THE ROOM ON TOP OF THE SEPTIC TANK. TONY CAME OVER, TRYING TO LOCATE THE TANK AND FINALLY DECIDED IT WAS UNDER THE ROOM WE ADDED ON.

TONY AND BECKY ASKED ME TO BE PATIENT, AND THEY WOULD GET IT FIGURED OUT. BECKY SAID THAT TONY WAS GOING TO THE TRADE SHOW IN BIRMINHAM IN APRIL, AND WOULD TALK TO OTHER INSTALLERS AND SUPPLIERS AND SEE WHAT OUR OPTIONS WERE. TONY DID FIND OUT THAT HE COULD SPECIAL ORDER AN APPARATUS THAT WOULD TRACE THE RAT THAT YOU FLUSH DOWN THE TOILET.

I WAITED PATIENTLY FOR THE PRODUCT TO COME IN, AND BECKY STAYED IN TOUCH, ASSURING ME THAT STEPS WERE BEING MADE TOWARDS LOCATING MY TANK. I TOLD BECKY I NEVER MIND BEING PATIENT WITH ANYONE AS LONG AS I KNOW THEY ARE DOING WHAT THEY SAY THEY ARE.

I TOLD TONY UPFRONT, THAT I HAD ALREADY BEEN BITTEN BY A CONTRACTOR WHO TOOK MY MONEY, AND LEFT ME HOLDING THE BAG. I TOLD TONY THAT IF I SAID I WOULD DO SOMETHING, THEN I WOULD DO IT, AND HE SAID HE WAS THE SAME WAY, AND I SAID WE WILL GET ALONG JUST FINE.

SURE, ENOUGH, THE KIT CAME IN, TONY AND COLE CAME OVER, FLUSHED THE RAT DOWN THE TOILET, AND BINGO?IT LOCATED THE TANK, AND IT WAS UNDER THE ADD ON ROOM. JUST AS WE SUSPECTED.

TONY AND BECKY HANDLED EVERYTHING FOR ME, THE PERMIT, THE DEMOLITION OF PART OF THE SLAB, PUMPING OUT THAT TANK AND FILLING IN , PLUS A CONCRETE MAN AND CREW TO POUR CEMENT BACK OVER THE SLAB THEY HAD DEMOED. THEY HAD TO RE-ROUTE PLUMBING AND HAD TO HAVE AN ELECTRICIAN TO HOOK UP THE PUMP CHAMBER FOR THE NEW SEPTIC SYSTEM.

I HAVE TO SAY, THAT ELLENBURG SEPTIC TANK COMPANY WILL TAKE CARE OF YOUR NEEDS, THIS WAS A DIFFICULT SITUATION, A LOT OF TIME AND ENERGY WENT INTO MAKING THIS ALL HAPPEN IN 2 DAYS, FROM START TO FINISH. TONY MADE IT HAPPEN IN 2 DAYS, JUST LIKE HE TOLD ME HE WOULD."

MRS. CRAWFORD
HARTFORD, AL
"I WOULD LIKE TO TELL YOU ABOUT A COMPANY WITH A HEART FOR OUR NEIGHBORS. ELLENBURG SEPTIC TANK COMPANY HEARD ABOUT A SENIOR CITIZEN IN OUR COUNTY THAT WAS LIVING IN A HOME WITH NO WORKING BATHROOM.

THE MAN HAD BEEN TRYING TO FINISH SOME WORK ON HIS HOME WHEN HE GOT CANCER. THE CANCER DRAINED HIM PHYSICALLY AND THE EXPENSE DRAINED HIM FINANCIALLY. HIS SEPTIC TANK WAS IN BUT NOT YET CONNECTED TO THE HOUSE. MR. ELLENBURG WENT OUT, CHECKED OUT THE PROBLEM THEN WENT TO WORK. WORKING WITH HIS CREW HE DUG A DITCH TO AN ADJACENT LOT WHERE THE EXISTING SEPTIC TANK WAS. MR. ELLENBURG AND HIS CREW THEN LAID PIPE AND COMPLETELY FINISHED THE HOOK UP OF THE SEPTIC TANK TO THE BATHROOM. THE CUSTOMER WAS TOLD THERE WAS NO CHARGE.

A SHORT TIME LATER I NEEDED SOME SEPTIC WORK DONE. I CALLED ELLENBURG SEPTIC TANK COMPANY. MY PROBLEMS WERE SOLVED THE SAME AFTERNOON ALL AT A VERY FAIR PRICE. I HAVEN'T HAD ANY MORE TROUBLE."

GLENDA ROY
GENEVA CO. IN-HOME SERVICE DIRECTOR
"BECKY, I THINK YOUR WEBSITE IS VERY INFORMATIVE AND AWESOME! IF I DIDN'T KNOW ANY BETTER, THE PICTURE LOOKS LIKE IT COULD BE OUR PLACE! I WOULD LIKE TO THANK YOU GUYS FOR DOING A PROFESSIONAL JOB AT A FAIR PRICE AND QUICKLY! YOU SEEM LIKE SUCH A SWEET LADY, AND THE GUYS WERE VERY NICE AND ANSWERED ALL THE QUESTIONS WE HAD. I WILL DEFINITELY RECOMMEND YOU TO ANYONE IN NEED OF YOUR SERVICES. IT IS SO REFRESHING, ESPECIALLY IN THESE TIMES, TO WORK WITH A LOCAL FAMILY OWNED BUSINESS THAT CARES! I AM CONFIDENT THAT WHEN IT COMES TIME TO PUMP OUT THE TANK, OR ANY PROBLEM WE MIGHT ENCOUNTER WILL BE HANDLED PROMPTLY AND PROFESSIONALLY ! THANK YOU SO MUCH, YOU HAVE US CUSTOMERS FOR LIFE!!"

KEN & MARY WRIGHT 
SAMSON, ALABAMA

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